Shipping Policy

1. SHIPPING SCOPE

Stacy’s Home ships to most locations worldwide. Availability may vary depending on local import restrictions.

2. PROCESSING TIME

Orders are processed within 1–3 business days (excluding weekends and holidays).

Processing begins after payment confirmation. During peak periods, processing may take slightly longer.

3. SHIPPING TIMEFRAMES

Estimated delivery times:

  • United States: 5–10 business days
  • International: 7–15 business days

Delivery times are estimates and may vary due to external factors.

4. SHIPPING METHODS

We partner with major carriers depending on destination and package size. Carrier selection is determined automatically.

Tracking information will be provided once your order ships.

5. TRACKING & NOTIFICATIONS

You will receive:

  • Order confirmation email after purchase
  • Shipping confirmation with tracking number
  • Delivery updates via email

6. SHIPPING ADDRESS REQUIREMENTS

Ensure your address is:

  • Accurate and complete
  • Properly formatted
  • Deliverable by standard carriers

We are not responsible for incorrect addresses provided at checkout.

7. INTERNATIONAL SHIPPING CONSIDERATIONS

International customers are responsible for:

  • Customs duties and taxes
  • Import regulations
  • Delays due to customs clearance

8. RISK OF LOSS

Responsibility transfers to the carrier once your package is shipped.

9. LOST OR DAMAGED SHIPMENTS

If your order is lost or damaged:

  • Contact support@stacyshome.com within 3 days
  • Provide photos if applicable

We will work with the carrier to resolve the issue.

10. SHIPPING CHARGES

Shipping costs are calculated at checkout based on:

  • Location
  • Package size
  • Shipping method

11. ORDER DELAYS & CANCELLATIONS

If an item is unavailable:

  • You will be notified within 1 business day
  • Options include refund, replacement, or waitlist

12. SIGNATURE REQUIREMENTS

Some deliveries may require a signature depending on location.

13. PACKAGE HOLD REQUESTS

Requests must be made before shipment. We cannot guarantee changes once shipped.

14. HOLIDAYS & CLOSURES

Shipping times may be extended during holidays.

15. SHIPPING RESTRICTIONS

We may not ship to:

  • PO Boxes
  • Military addresses (APO/FPO)
  • Restricted countries

16. CONTACT FOR SHIPPING

Email: support@stacyshome.com
Website: www.stacyshome.com

17. MODIFICATIONS TO POLICY

We reserve the right to update this policy at any time.

Last Updated: April 2026