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Have a question about your hair type, need help tracking an order, or want to learn more about our ingredients? The Strānd Concierge Team is ready to assist you.
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For the fastest resolution, please include your Order Number in the subject line of your email.
✉️ Email Support: contact@strand.com
Response Time: We aim to reply to all inquiries within 24-48 business hours.
Before reaching out, your question might already be answered!
- Shipping Times: All orders are processed within 1-4 business days.
- Returns: We offer a hassle-free 30-Day Money-Back Guarantee on all products.